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Terms And Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws and is the property of Baby Pavilion The collective work includes works that are licensed to Baby Pavilion Copyright 2015, Baby Pavilion ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Baby Pavilion or purchasing Baby Pavilion products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Baby Pavilion or to purchase Baby Pavilion products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by Baby Pavilion. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Assignment of Benefits/Authorization for Payment
All benefits and payments must be made directly to Baby Pavilion for any Baby Pavilion products or services. Baby Pavilion will seek such benefits and payments on the customer’s behalf. It is understood that, as a courtesy, Baby Pavilion will bill Medicaid, other federally funded sources, and other payers and insurers providing coverage, but only for those items COVERED by that particular Plan. The customer is responsible for providing all necessary information and for making sure all certification and enrollment requirements are fulfilled. Any changes in insurance coverage must be reported to Baby Pavilion within 10 days of the change.

All trademarks, service marks and trade names of Baby Pavilion used in the site are trademarks or registered trademarks of Baby Pavilion.

Warranty Disclaimer/Return Information
This site and the materials and products on this site are included with manufacturer warranties. Baby Pavilion does not accept the returns or refund any open or used items.  This is due to health and safety reasons for Baby Products. To the fullest extent permissible pursuant to applicable law, Baby Pavilion disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Baby Pavilion does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Baby Pavilion does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Insurance New Patient Information
Patient attests that they are either pregnant or breastfeeding and all information provided to Baby Pavilion is true, complete, and accurate. Initial breast pump orders and supplies are provided based on an average monthly supply needed to begin breastfeeding a newborn. Average information is determined by evidence-based practice and international guidelines on milk expression which is every 3 hours in 24 hour period. Patient agrees to reorder supplies as necessary for their breastfeeding needs.

Insurance Patient Reorder and Monthly Subscription Information
Patient attests that the information provided to Baby Pavilion is true, complete, and accurate. Patient is still actively breastfeeding and in need of on-going supplies. The items selected on the patient’s insurance order form are based on what is necessary for the patient to continue their breastfeeding needs. For the patient who is submitting a Monthly Subscription from will agree to inform Baby Pavilion 7 days prior to the following month’s shipment for any changes to what is necessary as needed.

Limitation of Liability
Baby Pavilion shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Baby Pavilion has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Baby Pavilion product is mistakenly listed at an incorrect price, Baby Pavilion reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Baby Pavilion reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Baby Pavilion shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Baby Pavilion without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Baby Pavilion may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Baby Pavilion.

Your use of this site shall be governed in all respects by the laws of the state of Ohio, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Baby Pavilion products) shall be in the state or federal courts located in Cincinnati, Ohio. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Baby Pavilion products) must be commenced within one (1) year after the claim or cause of action arises. Baby Pavilion’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Baby Pavilion may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Baby Pavilion or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Baby Pavilion does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Baby Pavilion is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However Baby Pavilion reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Baby Pavilion in its sole discretion.

You agree to indemnify, defend, and hold harmless Baby Pavilion, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Baby Pavilion may link to sites operated by third parties. However, even if the third party is affiliated with Baby Pavilion, Baby Pavilion has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Baby Pavilion These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Baby Pavilion seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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